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About Us
• Crazy Floats
• Improve Wine
• Mission
• Vision
• Values
• Crazy Floats
Crazy Floats detains a group of Registered Brands at the INPI, among which is IMPROVE WINE, and that act in 6 distinctive business areas, but possessing and sharing the same common goal:
...to make available services and products that enable us to add quality and satisfaction to the customer, and /or add value to our Customers, Partners and Suppliers’ businesses.
In these core business areas, the Crazy Floats professionals have years of experience in the development and implementation of strategies, operational plans, sale actions and business solutions, innovative, flexible and oriented to obtain results.
The experience gained with the work developed so far, is the competitive advantage that we have, and that we place in the development of our activity, with our partners and customers
• Back to top.
• Improve Wine
Improve Wine is uniquely dedicated to the distribution and commercialization of the wines which represents in exclusivity, and of wine accessories.
Improve Wine markets the Wines that it represents only in Medium / High range Restaurants, and has recently widened the market segment to other ranges of restaurants.
The main objective of Improve Wine is the dissemination of the brands Casa Aranda, Quinta de Picões, Quinta de Linhares, Quinta da Levandeira do Roncão and DR at the restaurants and with the final consumers.
The opening of this online shop intends precisely to allow all our customers to have at their disposal, excellent Portuguese wines, from small producers.
All Wines and Wine Accessories that we market are exclusive
• Back to top.
• Mission
We exist to satisfy the needs of people that appreciate excellent quality wines, from small producers and that are not available in the common commercial circuits. People that enjoy exclusive Wines and Wine accessories.
To market high quality Wines and Wine accessories, with an excellent ratio cost / benefit, satisfying and /or exceeding the demands and expectations of the customers.
To implement the best practices of online shopping, creating a cordial and honest relationship with our customers, chasing the quality and stimulating the continuous improvement of the online selling processes, achieving credibility and trust, in order to gain the loyalty of its current customers and gain new ones.
• Back to top.
• Vision
To be perceived as the Exclusive and Leading online shop in the market, for Portuguese Wines from small producers and for Wine Accessories, having the quality, efficiency and excellence, as parameters and indicators of the customer’s satisfaction.
• Back to top.
• Values
Customer’s oriented – the customer satisfaction is our greatest priority. We search to develop long lasting and successful win-win relationships, through a strong endeavor in the fulfillment of their desires and expectations.
Rigor - the proceedings that we develop and the way in which we implement them are based in extreme rigor. Our experience and the experience of our professional have, as common goal, the interests of our customers. The exigency with which we commit in each process, intends to achieve a continuous improvement in our performance.
Quality - we develop all efforts with our customers so that the quality is our brand image.
Commitment – we are committed into the activity that we develop, with endeavor and sense of mission, overriding factors for a better understanding of the customer’s needs.
• Back to top.
• Improve Wine
• Mission
• Vision
• Values
• Crazy Floats
Crazy Floats detains a group of Registered Brands at the INPI, among which is IMPROVE WINE, and that act in 6 distinctive business areas, but possessing and sharing the same common goal:
...to make available services and products that enable us to add quality and satisfaction to the customer, and /or add value to our Customers, Partners and Suppliers’ businesses.
In these core business areas, the Crazy Floats professionals have years of experience in the development and implementation of strategies, operational plans, sale actions and business solutions, innovative, flexible and oriented to obtain results.
The experience gained with the work developed so far, is the competitive advantage that we have, and that we place in the development of our activity, with our partners and customers
• Back to top.
• Improve Wine
Improve Wine is uniquely dedicated to the distribution and commercialization of the wines which represents in exclusivity, and of wine accessories.
Improve Wine markets the Wines that it represents only in Medium / High range Restaurants, and has recently widened the market segment to other ranges of restaurants.
The main objective of Improve Wine is the dissemination of the brands Casa Aranda, Quinta de Picões, Quinta de Linhares, Quinta da Levandeira do Roncão and DR at the restaurants and with the final consumers.
The opening of this online shop intends precisely to allow all our customers to have at their disposal, excellent Portuguese wines, from small producers.
All Wines and Wine Accessories that we market are exclusive
• Back to top.
• Mission
We exist to satisfy the needs of people that appreciate excellent quality wines, from small producers and that are not available in the common commercial circuits. People that enjoy exclusive Wines and Wine accessories.
To market high quality Wines and Wine accessories, with an excellent ratio cost / benefit, satisfying and /or exceeding the demands and expectations of the customers.
To implement the best practices of online shopping, creating a cordial and honest relationship with our customers, chasing the quality and stimulating the continuous improvement of the online selling processes, achieving credibility and trust, in order to gain the loyalty of its current customers and gain new ones.
• Back to top.
• Vision
To be perceived as the Exclusive and Leading online shop in the market, for Portuguese Wines from small producers and for Wine Accessories, having the quality, efficiency and excellence, as parameters and indicators of the customer’s satisfaction.
• Back to top.
• Values
Customer’s oriented – the customer satisfaction is our greatest priority. We search to develop long lasting and successful win-win relationships, through a strong endeavor in the fulfillment of their desires and expectations.
Rigor - the proceedings that we develop and the way in which we implement them are based in extreme rigor. Our experience and the experience of our professional have, as common goal, the interests of our customers. The exigency with which we commit in each process, intends to achieve a continuous improvement in our performance.
Quality - we develop all efforts with our customers so that the quality is our brand image.
Commitment – we are committed into the activity that we develop, with endeavor and sense of mission, overriding factors for a better understanding of the customer’s needs.
• Back to top.
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Copyright © 2010 Improvewine.com. All rights Reserved.
Copyright © 2010 Improvewine.com. All rights Reserved.